At a glance
| Booth | J2137, J2139 |
| Country | TW |
| Website | www.odysseyrf.com |
Company profile
Odyssey Technical Solutions opened Odyssey Taiwan in 2022 and specializes in repair of RF generators, automatching networks, DC power supplies, ESC power supplies, and microwave generators. Its Taiwan engineers are described as high-level repair experts with more than 10 years of repair experience, and the company emphasizes repair-service quality and integrity toward customers. Odyssey USA centralizes revision control and IP protection, develops products and repair procedures in the USA, and transfers those procedures to each repair center to improve repair lead time. The company has developed proprietary software capability for COMET, Daihen, and Navigator matchers in addition to generator repairs from major manufacturers. It also states that it is the first and only RF company to implement ODAC, Odyssey Data Acquisition Capability, for efficiency and productivity improvement. ODAC is intended to eliminate data-collection errors while enabling more precise data capture and detection of small fluctuations. Odyssey SG provides technical support and repair capacity to Odyssey Taiwan, and Odyssey Taiwan sends every engineer to Odyssey SG for training to support consistent repair quality.
Exhibits
Odyssey Technical Solutions describes itself as the world’s largest dedicated RF, DC, and microwave equipment repair company and states that it has been in business since 2000. The company reports nearly 100,000 successful repairs and says that procedures and processes developed over many years are designed to make repair success repeatable and give customers confidence that repairs will be done correctly the first time. It identifies quality, turnaround, and price as core repair-service priorities and combines this with many years of repair experience and knowledge of semiconductor and industrial applications. Dedicated customer-service representatives are assigned to advocate for customers and resolve repair-service issues. The company operates a 32,000 sq. ft. technology center designed for efficient flow from receiving to the repair floor and then to shipping. The repair facility uses an ESD certified floor with required electrical and water infrastructure built into it, while loads, chillers, and related equipment are designed off the floor to support an uncluttered working environment. Priority repairs are available upon request for situations where faster repair handling is required. Its engineering staff includes experienced professionals with OEM, manufacturing, R&D, troubleshooting, hardware, and software backgrounds. Many repair technicians have industry and military experience, and Odyssey Technical Solutions maintains a continuing-education program. The company states that more than 20 years of process and procedure development are used to make high-success repairs as repeatable as possible across its worldwide repair facilities. It also offers an exclusive layer cake inspection process and acts as an exclusive distributor for the Americas for Comet capacitors. Together with its Taiwan repair specialization, the broader service model covers RF, DC, and microwave equipment repair, structured inspection, data acquisition, trained engineering support, and worldwide repair-facility procedures. Odyssey Technical Solutions states that meeting and exceeding customer expectations is its top priority and that its goal is to provide the highest-quality repair each time.
Capabilities and products
- RF generator repair
- automatching network repair
- DC power supply repair
- ESC power supply repair
- microwave generator repair
- COMET/Daihen/Navigator match software support
- ODAC equipment data acquisition
- detection of small equipment fluctuations